Processing Time

All orders are processed within 1–3 business days before shipment.

Shipping Rates

Standard & Express Shipping: $23.90 – $49

Estimated Delivery Times

Standard Shipping

• European Union (EU): 7–14 business days
• Non-EU Europe: 9–21 business days
• USA: 9–21 business days
• Canada: 12–25 business days
• Rest of North America: 12–25 business days
• South America: 14–30 business days
• Asia: 12–21 business days
• Australia & Oceania: 14–30 business days
• Africa: 14–30 business days
• Middle East: 12–25 business days

Express Shipping

All regions: 3–10 business days

Returns

We offer a 30-day return period from the date of purchase.

Return Conditions:

• The watch must be in its original condition.
• Return shipping costs are the customer’s responsibility.
• A refund will be issued once we receive and inspect the watch.

Important: Please contact us before initiating a return.

Customs, Duties & Taxes

We are not responsible for any customs fees, duties, or taxes applied during or after shipping. These charges are the customer’s responsibility.

EU Customers: NIWA watches are shipped from an EU location, so there are no customs duties or taxes for EU orders.

For any questions or assistance, feel free to contact us.